
I do not have dental insurance, but was in agonizingly chronic pain from a tooth that just had to go. My jaw was swollen from this one tooth and no matter how much Orajel I used, it wasn't getting better, and yes, I understand Orajel is not a cure, it's simply numbing medicine.I went to 1-800-DENTIST and they promptly recommended a few dentists in the area, but I decided to go with Dr. Ko because his office is not only across the street from where I work, but I read his reviews here on Yelp and based on that alone, I decided he's worth looking into.I called the office to ask questions regarding payments (a big concern thanks to lack of insurance) and they said I had some options. Still have to pay the full price for the procedures, but was able to work out a payment plan, thank GOD!I spoke to Darlene on the phone and, let me tell you, she is one of the sweetest little ladies you will ever meet! I always smile when I speak to her because her optimism is very contagious!Maria and Dr. Ko were both very attentive and gentle as can be, as well. I had to be put on Amoxicillin one week prior to my procedure since I have a heart murmur, but I expected that. At least I didn't swell when they extracted three teeth from the same side of my mouth! That's right, three at once. My teeth are a mess. As I explained to Dr. Ko, my mouth is like a horror movie!Dr. Ko and Maria also excercised great patience when I was having trouble getting numb. They ended up having to do a total of four injections of the local anesthesia (I didn't want to be gassed up). However, once they were finally able to start my procedure, everything went as smooth as can be and there was no pain (that is, until the anesthesia wore off). At the last minute, two of the extraction turned into oral surguries, but they did not charge me extra.I still have to have about $5,000 worth of dental work to go, but we're off to a good start and I will only let Dr. Ko and his team do my dental work.All in all, very friendly, extremely proffessional staff that work with you no matter what. This is exactly how every doctor and dentist should be. If you don't believe me, read the other 5 star reviews! :)
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